Australian airline Qantas said it suffered a cybersecurity incident that impacted the personal data of millions of customers.
The carrier said it was contacting customers on Wednesday to inform them it had detected “unusual activity” on a third-party platform used by a Qantas airline contact center, which holds service records for 6 million people.
After discovering the unusual activity Monday, the company said it “took immediate steps and contained the system” and that all of its systems have remained secure ever since. The company is still investigating how much data was stolen, but it expects it to be “significant.”
During an initial review, the airline discovered that some customers’ names, email addresses, phone numbers, birthdates and frequent flyer numbers were impacted.
However, the airline confirmed that credit card details, personal financial information and passport details are not held in this system. Frequent flyer accounts, passwords, PINs and log-in details weren’t impacted.
“We sincerely apologise to our customers and we recognize the uncertainty this will cause. Our customers trust us with their personal information and we take that responsibility seriously,” Qantas Group CEO Vanessa Hudson said in a statement.
Click this link for the original source of this article.
Author: Dillon B
This content is courtesy of, and owned and copyrighted by, https://www.offthepress.com and its author. This content is made available by use of the public RSS feed offered by the host site and is used for educational purposes only. If you are the author or represent the host site and would like this content removed now and in the future, please contact USSANews.com using the email address in the Contact page found in the website menu.
