These leadership shifts occur as Boeing undergoes rigorous scrutiny over its manufacturing practices and safety protocols, sparked by a series of incidents. A notable episode involved a door plug coming loose mid-flight on a Boeing 737 Max 9 during an Alaska Airlines journey, prompting a criminal probe.
United Airlines-operated Boeing planes have also faced multiple problems, including an engine fire caused by plastic wrap, a tire detachment after takeoff and a plane veering off course.
Calhoun, who assumed leadership in 2020, committed to revitalizing Boeing following two 737 MAX crashes in 2018 and 2019. The crashes collectively claimed the lives of nearly 350 people.
Despite facing intense scrutiny, Calhoun conveyed a message of optimism to employees.
“The eyes of the world are on us, and I know that we will come through this moment a better company,” Calhoun said. “I originally agreed to take on the role of CEO of Boeing at the board’s request, stepping down as board chair in the process, because of the unprecedented circumstances the company was facing at that time. It has been the greatest privilege of my life to serve in both roles and I will only feel the journey has been properly completed when we finish the job that we need to do. We are going to fix what isn’t working, and we are going to get our company back on the track towards recovery and stability.”
West emphasized Boeing’s unwavering commitment to transparency and accountability with regulatory bodies. West acknowledged the need for change and promised a cautious and deliberate approach to improvement.
“The FAA is deeply involved and undertaking a tougher audit than anything we’ve ever been through before,” West said. “There are changes that need to happen. There’s no doubt about it. But we’re going to do so diligently and expeditiously. But we won’t rush or go too fast.”
Calhoun’s departure marks him as the second CEO to exit the company amidst ongoing concerns over product quality and manufacturing challenges.
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